Signs that your marble needs professional attention include a loss of shine or a dull, lifeless appearance, visible scratches or scuffs, and water spots or “etch marks” which appear as dull rings or marks on the surface. Stains from common spills like coffee, wine, or oil are also a clear indicator that the protective sealant has worn off and professional cleaning and re-sealing are needed.

The frequency of professional service depends on the type of stone and the amount of foot traffic it receives. For most residential surfaces like countertops and bathroom vanities, a professional service every 1-2 years is often sufficient to maintain their beauty and protection. For high-traffic areas like entryways or commercial floors, more frequent service, perhaps every 6 to 12 months, may be necessary.

Yes. Our specialized restoration process is designed to effectively remove these imperfections. For scratches and etches, we use a process called honing or polishing, which involves gently grinding away a micro-thin layer of the stone’s surface to reveal the pristine, undamaged layer beneath. This restores the surface to its original, smooth finish.

Professional cleaning focuses on removing surface-level dirt, grime, and minor stains using specialized pH-neutral cleaners that are safe for your stone. A full restoration, however, is a more intensive process that addresses deeper issues. It includes diamond grinding, honing, or polishing to remove scratches and etches, followed by a deep cleaning and the application of a high-quality sealant to protect the stone from future damage.

After cleaning or restoration, we apply a high-quality, penetrating sealant. This sealant soaks into the pores of the stone, creating an invisible barrier that repels liquids and prevents staining. This step is crucial for protecting your investment and ensuring the long-term durability and beauty of your marble and natural stone surfaces.