Frequently Asked Questions (FAQs)

FAQ

Here are some common questions about Microcare and our services across Dubai.

General

Microcare specializes in comprehensive commercial and residential deep cleaning, AC deep cleaning, AC duct cleaning, and various restoration services across Dubai. We offer a wide range of solutions to ensure a pristine, hygienic, and comfortable environment for your property.

Booking is easy! You can request a free quote directly through our website’s contact form, call us at +971 50 923 7804, or email us at support@microcare.ae. Our team will get back to you promptly to discuss your needs and schedule your service.

Yes, absolutely. All Microcare technicians and cleaning professionals are highly trained, certified, and possess extensive experience in their respective fields. They are equipped with the latest tools and techniques, adhering to strict safety protocols and industry best practices to deliver exceptional results consistently.

Yes, Microcare is committed to environmental responsibility and the health of our clients. We primarily use high-quality, eco-friendly, and non-toxic cleaning solutions that are effective yet safe for families, pets, and the environment. We can provide more details on our specific product range upon request.

Microcare stands out due to our unwavering commitment to meticulous detail, use of advanced eco-friendly technologies, highly trained and certified professionals, and transparent processes. We prioritize customer satisfaction, offering tailored solutions and ensuring a truly hygienic, efficient, and pristine environment for both commercial and residential clients.

Payment

Microcare accepts various convenient payment methods, including major credit/debit cards, bank transfers, and cash payments upon completion of the service.

For most standard services, an upfront deposit is not required. However, for larger projects or specialized services, a small booking deposit may be requested, which will be communicated clearly during the quotation process.

Microcare is committed to transparent pricing. The quote you receive is comprehensive and includes all service-related costs. We do not have hidden fees, and any potential additional costs (e.g., for unexpected repairs) will always be discussed and approved by you before proceeding.

Yes, Microcare frequently offers special discounts and package deals for booking multiple services (e.g., deep cleaning combined with AC cleaning) or for recurring maintenance contracts. Please inquire with our team for current promotions.

We offer flexible cancellation and rescheduling options. If a deposit was paid, please refer to our full terms and conditions for details regarding refunds or transfer of deposits in case of cancellation. We kindly request at least 24-48 hours notice for changes to avoid any charges.